Friday, May 8, 2009

Worst boss in the world

I have a fairly new boss and I hate him.

Now, I will admit that hate is a strong word and people bandy it about and it has a tendency to lose its impact as it is used more and more. So let me make this clear: with all possible vehemence and with the taste of raw spite in my mouth, let me say,

"I hate my boss"

Not to blow my own horn, but I am a good, productive, conscientious worker. I was stretched thin by my job for years working ten hour days for years without complaint and without help. I've done everything in my power to make myself indispensible to my coworkers. Less than a year ago, I finally got help at work and I am thankful. But that means that I had to, understandably so, cut back my hours. And now with the economic downturn, not one minute of overtime is allowed. So when the clock strikes five I have to be out the door no matter what. That means if I need to drop off paperwork in the lab (I'm now in a different building on the hospital campus) I need to go over to the lab before 5:00. 

Yesterday I to go drop off paperwork for the couriers, so I went to the lab on my way out the door. Unbeknownst to me a request for a housecall was faxed to the lab late in the afternoon. The office that faxed it to the lab never called to let us know that they wanted a last-minute request and sent an email and let a voicemail message on my coworker's phone to make sure that it was all set an hour after they faxed it... 

Needless to say, it wasn't taken care of. The next morning at 7 am, my coworker came in and saw the request, entered it to the system called the phlebotomist out on the road and the patient was drawn - no delay in patient care. At 8 am (after everything was taken care of) the office called and left a voicemail message on my phone to see if the request had been taken care of. If they had checked their fax machine they would have seen the confirmation sitting there in the tray.

This office like to cut corners and do this sort of stuff all of the time, mostly because I've worked extremely hard to create a good relationship with this clinic, not to mention they are also part of the hospital. In spite of this, in spite of the fact that it was their cutting corners and submitting this request in a sloppy, irresponsible manner, they complained to my boss.

Now instead of talking to me about what happened after the complaint, my boss sent me an email saying "it has been pointed out that there was no one in the office between the hours of 3:00 and 4:00." 

He left the office at 3:15. He walked past my desk and in his usual, awkward way said goodnight to me! Not only was I in the office, so were the transcriptionist and one of the pathology secretaries! So I replied, with a dash of faint sarcasm, exactly what transpired and when and that there were in fact 3 people in the office at that time. I also told him that in spite of the fact that I left the office a few minutes early to go to the lab that I told the secretary where I was going and that I was punching out from over there, just in case someone did call for me.

It's like I am stuck in the movie "Office Space." If the job market were not so bad I'd be giving out resumes like they were on fire.

2 comments:

  1. Is there nothing available at L&M or any other reasonably close facility? I hate that you're so miserable there.

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  2. I wish there was... I was looking at a position with Quest Diagnostics but it would have required me to be on call and do a LOT of traveling. I'll just bide my time and hope that he gets walked out.

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